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Housing Today
Trusted media brand of the Chartered Institute of Housing
Landlords must learn how to address leaks involving leaseholders and shared owners, says Ombudsman
The need to liaise with neighbours can exacerbate the “complexity” of some cases but this “does not absolve obligations” warns watchdog
The Housing Ombudsman said social landlords must give extra considerations to fixing leaks that may affect a leaseholder or shared owner.
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